Booking Procedures

• Bookings can be made by phone, email or fax.
• All bookings are subject to weather conditions and Air Traffic Control requirements or restrictions.
• All bookings will require a credit card pre-purchase approval for the value of one hour’s flying time.
• All charters must be conducted during the day. By law, helicopter commercial passenger charter may not be conducted after dark in Australia.
• For current prices contact Hunter Helicopter Charters.

Flight Requirements

• Full names, weights and contact numbers of all passengers must be given when booking. Civil Aviation Safety Authority (CASA) requires that this information be provided before take off.
• Luggage must be limited to soft sports-type bags due to limited storage space on board.

Accounts

• Frequent use customers can take advantage of a credit account with Hunter Helicopter Charters.
• All accounts are payable monthly.
• For less frequent users, payment is required prior to flight commencement, by credit or cheque.

Postponed flights

• Rescheduled flights will be subject to HHC’s flight schedule.
• At least 24 hours notice must be given.

Cancellations

By the customer

• More than one week prior – full refund.
• Less than one week, but more than 24 hours prior - 50% refund.
• Less than 24 hours - no refund.

By Hunter Helicopter Charters

• Cancellation due to weather or any other reason - full refund or re-schedule.

As much notice as possible will be given.